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Frequently Asked Questions

Question 1: How long do I need to rent for?

Answer: Contracts can be over 12 or 24 months.

 

Question 2: How do I apply?

Answer: Applications can be made online, over the phone or in store.

 

Question 3: What do I need to apply?

Answer: a. You will require photo ID plus one other form of ID.

              b. Last two payslips or current income statement from Centrelink.

              c. Last 6 weeks of bank statements or transaction history from your bank account.

              d. Name and Phone Number of three personal references .

 

Question 4: How do I make my rental payments?

Answer: Rental payments can be made weekly, fortnightly or monthly by direct debit or if you receive a Centrelink entitlement Centrepay may be available.

 

Question 5. What if I want to purchase the rental product before the end of the contract ?

Answer: You may make an offer to purchase the goods. We may accept or decline that offer at our absolute discretion.

 

Question 6: What will happen at the end of my Contract?

Answer: At the end of the agreement, you must return the goods, extend the rental contract for a further specified period or alternatively, you may make an offer to purchase the goods. We may accept or decline that offer at our absolute discretion.

 

Question 7: What area's do we currently service?

Answer: We currently service all area's within a 100km radius of either of our two stores (Beenleigh and Morayfield in Queensland)